1.Can I customize products with my logo?
Yes! We provide custom logo services and have partnered with many renowned brands. Shareyour design, and we'll reproduce it accurately.
2.Why choose us as your supplier?
- Reliability: Certified by "Made in China" with 8+ years of industry expertise.
-One-Stop Solutions: From premium glassware to essential accessories, we cover all your needs.
- Risk-Free Partnership: We take full responsibility for quality and logistics.
3.What should I do if I receive a damaged product?
If there is any damage during transportation, please contact us promptly and provide photos. We
will either resend the item or offer a refund based on the situation.
4.How long will it take for the goods to be dispatched after payment?
For the products available in stock, we usually dispatch them within 1-3 working days after
receiving the payment. For the customized products, the delivery time will be arranged according
to the production cycle. The specific time will be informed in advance.
5.How long does the production cycle of customized products take?
The production cycle for customized products is usually [7] days. The exact time depends on the
complexity of the design and the quantity of the orders.
6.I want to become your agent. How can we cooperate?
We are open to cooperation with agents! Please contact our sales team via email or phone. We
will provide you with detailed agency policies and cooperation plans.
7.Are your products in line with international standards?
Indeed, our products meet international quality standards and have obtained relevant
certifications (such as CE, FDA, etc.).
8.Can your products be legally exported to my country?
Our products comply with the import requirements of most countries. However, we suggest that
you familiarize yourself with the local regulations and policies in advance to ensure a smooth
customs clearance process.
9.Do you offer brand packaging services?
Yes, we can offer customized packaging services according to your requirements, including brand
logo, labels, outer box design, etc.
10.What advantages do you have over competitors?
- Competitive Pricing: Factory-direct prices with no middlemen.
- Premium Quality: Made with American North star glass rods for durability and clarity.
- Innovative Designs: New styles released monthly by our professional design team.
- Strict QC: 100% quality inspection before shipment.
- Safe & Efficient Shipping: Door-to-door service with customs clearance handled by us.
- Customization: OEM/ODM services for logos, colors, and designs.
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